Author: Thomas M. Fafinski, Attorney/Partner, VIRTUS LAW, PLLC Most managed service providers (“MSPs”) exert their efforts on their offense. Little attention is spent on defense. The i...
MSP Radio 21: Proven Tips for Successful MSAs
September 18, 2014: Podcast Master Services Agreements (MSAs) and Service Level Agreements (SLAs) are the foundation of your business relationships. They set expectations when certain issues arise and...
Don’t Employ a Break-Fix Strategy for Your MSP Contracts
Before the evolution of information technology gave us managed service providers, many companies employed a “break-fix” strategy when it came to their computer systems. They waited until their equ...
What is the Limitation of Liability Clause?
Contracts often contain clauses designed to limit a company’s exposure to lawsuits and liability, particularly in situation where the claim is not insurable. Especially when drafting a master servic...
What Happens When You Default on a MSA?
When you drafted your master services agreement (MSA), you should have spent some time thinking through what would happen in the event that either party defaulted on payment or performance. While this...
MSP Radio 116: Crafting an MSA Agreement ft. Thomas M. Fafinski
Thomas M. Fafinski co-hosted MSPradio with Nate Teplow and Joe Tavano. Tune in for some great information on MSA Agreements....